Account and Security
Learn about account types available, and how to set up and manage account and product settings.
28 articles
What is a source of funds (SOF) and why do I need to verify it?
What are some examples of a Proof of Address document?
Why do I have to verify my identity on CardUp, and how do I do it?
How do I sign up for a CardUp Personal account?
How do I complete my CardUp profile with MyInfo?
How do I manage what information I receive from CardUp?
How to Update Your Personal or Business Information on CardUp
Single Login Multiple Companies
How do I get a Memorandum and Articles of Association (M&AA) or the Company Constitution?
How do I sign up for a CardUp Business account?
What is CardUp for Business?
Who can sign up for a CardUp for Business account?
CardUp Business: Complete Guide to Managing Company Members
Stay Alert: Phishing and Malware Hiding in Online Ads
Stay Safe While Downloading: Simple Steps You Can Follow
Secure Your Online Experience: Must-Know Tips for Safe Web Browsing
Security Advisory: Phishing Scams and How to Defend Against Them - Part 2
Security Advisory: Phishing Scams and How to Defend Against Them
Defending Against Email Threats with Filtering
Are my personal identity documents stored safe and secure with CardUp?
How secure is CardUp?
How do I know my funds are safe with CardUp?
How can I enable two-factor authentication (2FA)?
How do I change my account password?
How do I reset my password?
How do I unlock my account?
How to secure your American Express credit card with CardUp (if you have added an American Express card before January 2020)
How do I update my mobile number?