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How can I enable two-factor authentication (2FA)?

Updated over 2 months ago

Two-factor authentication is a security feature that adds an extra layer of protection to your CardUp account. We recommend using a Google or Microsoft Authenticator App which can be downloaded from your phone's app store.

How to set up 2FA on your CardUp account

1. Log into your account:

2. Click on "Settings" and "Account" on the left side of the page.

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3. Under "Account Settings", select "Security".

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4. You will see Two-Step Authentication, click on "Enable Now"

Authentication setup

Step 1: Using your authentication app, scan the QR code or enter the text code

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Step 2: After scanning the QR code or entering the text code, your authentication app will display a six-digit code. Do input the 6-digit code in the required field/text box.

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​Step 3: You will be given a set of recovery codes which you can download and save in the event you lose access to your CardUp account

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Step 4: Once done, the status of your Two-Step Authentication should be updated as "Enabled"

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