CardUp Singapore

Depending on your enquiry, you can contact either CardUp Support or HeyMax Support.

CardUp × HeyMax Support Guide

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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CardUp Support	HeyMax Support
Login, verification or account issues	HeyMax Account: Login, profile or account issues
Payment setup, status or PayNow issues	Missing Max Miles (after crediting timeline)
Payment Eligibility for Max Miles	Max Miles Redemption: Miles transfers or redemption issues
CardUp Fees	Max Miles Balance: credited miles or balance
CardUp × HeyMax Promotion eligibility and limits	HeyMax Promotions: campaigns, bonus miles or referrals
Expected Max Miles for CardUp payments	HeyMax Rewards: Reward catalogue, wallet or expiry

Via	CardUp website	CardUp email
Guide	① Go to app.cardup.co and log in or sign up. ② Click the chat bubble at the bottom-right corner. ③ Select Search for help to browse our FAQs, or Send us a message to contact our Support team.	① Email your enquiry to [email protected]. Please include your payment details and supporting documents where applicable so our team can assist you.
Screenshot

Via	HeyMax app	HeyMax website
Guide	① Download HeyMax app and sign in. ② Tap Profile from the navigation menu. Under Support, tap Contact Support. ③ Select the relevant enquiry type, provide the required details, and submit your request.	① Sign in to your HeyMax account. ② Click the Profile icon at the top-right and select Profile. Scroll to Support Channels and select Contact support. ③ Select Search for help to browse FAQs, or Send us a message to contact HeyMax Support. ④ Select the relevant enquiry type, provide the required details, and submit your request.
Screenshot