Skip to main content

Promo Codes Guide

What is a CardUp Promo Code?

A CardUp promo code is a code that gives you a discount or special benefit when paying for eligible transactions on CardUp Singapore.

Promo codes are typically offered for:

  • Marketing promotions

  • Seasonal campaigns

  • Partner offers

  • User acquisition or retention campaigns

When applied successfully, a promo code may provide:

  • A fee discount on your transaction

  • A fixed dollar reduction

  • A limited-time promotional benefit

How Promo Codes Work on CardUp

A. During Payment Setup (New Transactions)

You can enter a promo code when creating a new payment. How it works?

  • Enter the promo code during payment setup

  • The system validates the code (active, eligible, and valid)

  • If eligible, the discount is applied automatically

  • Your updated payment summary is shown on the Review Page before confirmation

Important Notes

  • Promo codes only applicable to CardUp fees only (next day fee is excluded)

  • Promo codes cannot be combined with other discounts

  • Promo codes may be limited by campaign

  • Some codes apply only to specific payment categories

  • Expired codes cannot be reused

B. For Existing Schedules Payment
If you already have an existing payment schedule, promo code usage is limited. You may only apply promo codes to individual domestic payments only

Restrictions: Promo codes cannot be applied to

  1. One-time application across an entire payment schedule (it won't be applied to the all payment in series)

  2. International payments

  3. Payments that have already been processed or charged to your card

Important Rule

Once a payment has been charged:

  • The transaction is considered processed

  • Promo codes can no longer be applied or edited

Did this answer your question?