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Why wasn't my promo code applied to all my recurring payments?

Each promo code has its own eligibility criteria and validity period. Please refer to the specific promotion's Terms & Conditions to understand how it applies to recurring payments.

For example: You want to set up a recurring Rent payemnt and use the promo code REC235, which is valid for payments with an end due date on or before 31 January 2027, to set up a recurring rent payment until June 2027:

  • Payments with a due date up to 31 January 2027 that meet the promotion's eligibility criteria will automatically receive the promotional fee.

  • Payments with a due date from February 2027 onwards will not receive the promotional fee and will be charged the prevailing CardUp fee.

Always check the promotion's Terms & Conditions to understand the applicable payment period, offer limits, and any other eligibility requirements before setting up your recurring payment

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