At a glance
Eligible new CardUp Collect business users enjoy a 1% promotional fee on credit card collections.
Applies to the first S$5,000 collected within 45 days of "Collect" account approval
Fee: 1%
Promo limit: S$5,000
Validity: 45 days from account approval
Minimum transaction: None
After promo: Applicable fees apply (refer Q5)
This FAQ explains how the 1% credit card fee promotion works for CardUp Collect, including eligibility, validity period, and applicable fees after the promotion ends.
1. Am I eligible?
You may be eligible if you:
are a newly CardUp Singapore business user who has never collected payments via CardUp Collect;
are an invited existing CardUp Singapore business user; and
collect payments within 45 days of account approval.
To qualify, you must also:
be authorised to register on behalf of a Singapore-registered business; and
provide a valid UEN during signup.
2. What does the promotion include?
Feature | Details |
Promotional processing fee | 1% |
Promotional cap | First S$5,000 collected |
Minimum transaction amount | None |
Payment methods | Credit cards only |
Channels | Payment Requests, Payment Pages, Xero Invoices |
3. How long does it last?
Campaign period : 6 February 2024 – 31 January 2027 (inclusive)
Personal promo period : 45 days from account approval, ending at 6:00 PM SGT on day 45
Example: If approved on 3 February 2026, promotion ends on 20 March 2026 at 6:00 PM SGT
4. How long is the promotion valid for?
Campaign period: 6 February 2024 – 31 January 2027 (inclusive)
Offer period: The 1% fee is valid for 45 days from the account onboarding (approval) date, ending at 6:00 PM SGT on the 45th day.
Example: If a Collect account is approved on 3 February 2026, the promo will expire on 20 March 2026 at 6:00 PM SGT.
5. What happens after the promotion ends?
Once either the 45-day period ends or the S$5,000 cap is reached (whichever comes first), standard fees apply:
Categories | New fees for payment ≥ S$130 | Minimum fees for payment < S$130 |
Standard Fee | 2.9% | S$3.40 |
International Card | 3.3% | $3.40 |
Local (Singapore) Visa Promo | 2.4% | $3.40 |
Local (Singapore) Mastercard, Amex & UnionPay Promo | 2.6% | $3.40 |
6. Who bears the transaction fees (the business or the customer)?
You can choose to:-
absorb the fee as the Collector, or
pass it to the Payor
This can be changed anytime upon setting your payment request.
7. When doesn’t the promotion apply?
Promo ends :
Account onboarded >45 days from approval, or
S$5,000 credit card collections reached
Payment types collected:
Non-credit card payments
Business account
is on custom pricing or
enabled with API collections
Other
Other promos/discounts
7. Where can I find the full Terms & Conditions?
Refer to this page for full promo terms and conditions.