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What is the processing fee for my CardUp transaction?

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Summary

  • How does CardUp charge the fee?

  • Standard pricing for personal users

  • Standard pricing for business users

  • Express pricing

  • Why does CardUp charge a fee?

  • Where can we see the fee amount?

💳 How does CardUp charge fees?

CardUp charges a processing fee per transaction (or per Payment ID created), depending on:

  • Payment method

  • Card type

  • User type (personal or business)

👤 Standard Pricing - Personal Users

Payment Method

CardUp Fee

Description

  • Singapore-issued Credit Cards

    • Visa

    • Mastercard

    • UnionPay

    • American Express

  • 2.9% per transaction

  • Minimum S$3.40 for payments ≤ S$130

  • Promotional rates may apply

  • International Credit Cards

    • Visa

    • Mastercard

    • American Express

  • 3.3% per transaction

  • Promo codes not applicable

  • Minimum S$3.40 for payments ≤ S$130

  • Bank Transfer via FAST

  • 0%

  • Only available for international payments

🏢 Standard Pricing — Business Users

Payment Method

CardUp Fee

Description

  • Singapore-issued Credit Cards

    • Visa

    • Mastercard

    • UnionPay

    • American Express

  • 2.9% per transaction

  • Minimum S$3.40 for payments ≤ S$130

  • Promotional rates may apply

  • International Credit Cards

    • Visa

    • Mastercard

    • American Express

  • 3.3% per transaction

  • Promo codes not applicable

  • Minimum S$3.40 for payments ≤ S$130

  • Bank Transfer via FAST

  • 0%

  • Only available for international payments



Express / Next Day Payments

🚀 Payment
Type

⏱ Processing Time

💰 Additional Fee

🕒 Cut-off

Standard

3 business days

Standard CardUp fee

Submit before 6 PM

Next Day

Next business day

+0.3% (or promo code adjustment)

Submit before 6 PM

❓ Why does CardUp charge a fee?

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Fees help cover:

  • 💳 Card network and issuing bank charges

  • 🔐 Secure payment processing infrastructure

  • ⚙️ Platform security and reliability

👀 Where can I see the fee before paying?

The fee summary is displayed during the payment setup process on the “Tell us more about your payment” page before you confirm your payment set up. If promo is applied, the fee reduction will only be shown on the "Review" page section.

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