You can sign up for CardUp Collect by completing a simple online onboarding process from your CardUp business dashboard.
🎥 Video guide
Watch how to sign up for CardUp Collect here:
Or follow the step-by-step guide below.
📌 Step-by-step process
1. Create a CardUp Business Account
Sign up using your business email and provide:
Company name
UEN (Unique Entity Number)
Business registration details
2. Access Collect setup
From your dashboard:
Click “Set up Collect” under Start collecting payments
You will be directed to the CardUp Collect onboarding page
3. Review eligibility & start setup
On this page, you will see:
CardUp Collect benefits
Eligibility criteria
Click “Set up now” to proceed
4. Verify your identity (personal details)
To comply with MAS regulations, you will need to provide personal details. You can verify using:
MyInfo (recommended, <1 minute), or
Manual submission (<3 minutes)
5. Submit business details
You will be required to upload or provide:
ACRA business profile
Company information (UEN, address, etc.)
Letter of Authorisation (LOA), if applicable (for non-director users)
If your position is below director level, you will be required to fill up a Letter of Authorisation (LOA)
6. Provide bank details
You will need to submit:
Corporate bank account details
Bank statement (must show company name, address, and account details)
This is the account where your payouts will be credited. You will also answer a few questions about your business expected transaction volume.
7. Choose your payment methods
Select how you want to accept payments:
Credit Card
PayNow
Or both
8. Review and approval
Once submitted,
CardUp will review your application within 5 business days.
The review process may take longer if additional information or supporting documents are required. If so, our team will contact you via email at [email protected] with further instructions.
9. Start collecting payments
Once approved:
You will receive a personalised online payment page
Share the link with customers or clients
Start collecting payments immediately