There could be a number of reasons for this:
You are an existing user who has made a previous payment
The promo code has been fully redeemed
You have used this promo code before
The credit card you are trying to use has been used on CardUp with an invite promo code before
If you're using an invite promo code as a business user, someone else from your company could have already used an invite promo code.
Please contact us if you need help.
I forgot to enter my referral code, Can CardUp’s team add it for me?
Unfortunately, no. To qualify for the Referral Program, your referral code must be entered during account registration and applied to your first payment.
Referral codes cannot be added or applied after your account has been created or after your first payment has been set up.
If you've already created your account without entering a referral code, our team will not be able to add it retrospectively.