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How do I sign up and set up my account for CardUp Collect?

Updated over 2 months ago

You can watch this as a video here:

You can follow the following steps to sign up for CardUp to start collecting credit card and (New!) PayNow payments:

  1. Click on the 'Set up' button on your dashboard (under 'Start collecting payments')

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  2. You'll land on a page that highlights the benefits of using CardUp Collect, along with the eligibility criteria for Collect. Click on the 'Setup now' button on this page (on the top right)

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  3. In order to comply with MAS regulations, we'll need your personal details. You can choose to provide your personal details through MyInfo (<1 min) / manually (<3 minutes)

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  4. After providing your personal details, you'll need to provide your business details and you'll have to submit your business' ACRA profile


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  5. If your position is below director level, you will be required to fill up a Letter of Authorisation (LOA)

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  6. Once you've submitted your business details, you'll need to provide your bank account details and your bank statement. This is where you'll receive your payments. You'll also need to answer a few questions about the average amount you'll collect through CardUp.

    • The bank account statement document has to state your company’s address and bank account details

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  7. On this same screen, you will also select how you want your customers to pay you:

    • (New!) PayNow, or

    • Credit Card

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Once submitted, our team will review your details and email you if any additional information is required.

Once our team approves your Collect account, we will send you a personalised online Payment Page that you can share with your customers and clients to start collecting payments!

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