CardUp is required to comply with specific regulations set by American Express. As a result, the use of AMEX cards on CardUp is subject to strict eligibility requirements based on account type, card type, and payment type.
This guide explains what is supported and not supported when using an AMEX card on CardUp.
Quick Eligibility Summary
✅ Personal CardUp account only
✅ Personal AMEX credit cards only
✅ Subject to supported payment types only
❌ Business / corporate AMEX cards
❌ CardUp Business accounts
Eligibility | Supported | Restricted |
Account Type | CardUp Personal account | CardUp Business account |
Credit Card | Personal AMEX Cards:
| Corporate AMEX Cards: |
Payment Type |
|
|
Additional Information
Why are some AMEX cards and payment types are not supported?
CardUp must adhere to compliance and risk management requirements established by American Express. These guidelines help ensure the security, legality, and appropriate use of AMEX cards on our platform.
Why are some AMEX cards and payment types not supported?
CardUp is required to adhere to specific compliance regulations established by American Express. These guidelines help ensure the security and legality of transactions conducted on our platform.
What should I do if my AMEX card or payment type is not supported?
If your AMEX card or the payment type you wish to make is not supported, we recommend considering an alternative payment method available on CardUp. We offer a variety of other card and payment options to better accommodate your needs.