Skip to main content

What kind of payments can I accept from my customers through CardUp Collect?

You can use CardUp Collect to accept payments for goods or services provided by your business, as long as your business is not operating in these restricted categories.

💳 Accepted payments

You can collect payments for:

  • Goods sold by your business

  • Services provided by your business

  • Invoices for completed or ongoing work

  • Prepayments for future goods or services (within limits below)

💡 Prepayments (prepaid invoices)

You may collect payments for goods or services that have not yet been delivered, as long as the amount is within the limits below:

  • SGD $9,000 (Singapore)

  • HKD $54,000 (Hong Kong)

  • MYR $27,000 (Malaysia)

Limits depend on your business location.

📩 Higher-value prepayments

If you need to collect a prepayment above the limits stated above, please contact us at [email protected] before proceeding.

⚠️ Important notes

  • Credit card payments must always be for legitimate goods or services provided by your business

  • Your business must not operate in any restricted categories

  • These rules apply only to credit card payments collected via CardUp Collect

  • PayNow payments are not subject to these restrictions

Did this answer your question?