CardUp supports paying property agency commissions and fees for Singapore based property transactions. Follow this guide to make your payment in a few simple steps.
Step 1: Select “Property Agency Fee” as the payment type
Log in to your CardUp account and click Pay.
On the Payment Type selection page, choose Property Agency Fee.
Step 2: Add your recipient details
You’ll be asked, “Who should we send this property agency payment to?”
Enter the Property Agency Name (as shown on your invoice).
Enter the Company UEN / business registration number (as shown on your invoice).
Provide the bank account details where you want the funds to be transferred.
(Optional) Enter a recipient email address if you’d like the recipient to receive payment notifications
Important:
Commission fees paid by law firms on behalf of their clients are not supported on CardUp. Such payment requests will be rejected.
Both the agency name and UEN are mandatory fields. If the UEN format is invalid, you’ll be prompted to re-check and correct it.
Step 3: Enter your payment details
Amount – Enter the total commission amount you wish to pay.
Card details – You can use Visa, Mastercard, UnionPay, or American Express.
Payment plan – Choose Standard or Next Business Day.
For Standard, your card is charged 3 business days before the payment arrival date.
For Next Business Day, your card is charged 1 business day before the payment arrival date.
Payment frequency – Select a one-time or recurring schedule (weekly, monthly, quarterly, or half‑yearly). Yearly frequency is not available for this payment type.
Payment arrival date – Select the date you want the property agency to receive the funds.
Payment reference – This will appear on the recipient’s bank statement to help them identify your payment (e.g., your name, invoice number, etc.).
Promo/referral code – If you have one, enter it here.
Review the fee summary and ensure everything looks correct. Note: If you apply any promotional codes, the discounted fee will be displayed on the "Review" page before you finalize the payment setup.
Step 4: Upload your supporting document
You must upload the Property Agency Commission Invoice. Make sure it clearly shows:
Payer’s name
Payee’s (agency) name
Property address
Commission amount
Agency’s bank account details (must be under a corporate or business bank account and not to a personal or individual)
The invoice must be issued by the real estate agency and should not be older than 1 month from your payment creation date on CardUp.
Tip: Ensure all information on your invoice matches the details you entered in CardUp to avoid delays.
Last step: Confirm and create your payment
Double-check all details on the Review page.
Click Create Payment. You’ll receive a one-time password (OTP) for verification (a small card verification charge of S$0.50 may appear and will be auto‑refunded in a few days).
Your main payment will be charged on the Payment charged date, which depends on the payment plan you selected (Standard or Next Business Day).
Note: If you’re setting up your payment on the same business day that you create your CardUp account or complete account verification, you may experience an additional 1 business day delay.
Quick Tips
Recurring payments: If you pay regularly (e.g., monthly rental installments), set your payment to repeat automatically (weekly, monthly, quarterly, or half-yearly).
Verification & schedule: Always check your Payment charged date vs. Payment arrival date to ensure the funds arrive on time.
Document guidelines: Always ensure the document you upload is recent, clearly legible, and matches all details you provided.
Still need help or have more questions?
Contact our support team via email: [email protected] or submit a request through your CardUp account.