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What supporting documents do I need to upload for Payroll?

To help us verify your Payroll payment, you’ll need to upload a few documents when setting up your payment.

What documents do I need?

1. Company bank account document
A recent bank statement or official bank document showing your:

  • Company name

  • Registered address

  • Bank account details

2. CPF Payment Record
Your latest CPF Payment Record showing the relevant CPF contribution details.

3. Payroll record
A PDF or screenshot from your payroll system showing your employees’ names and salary amounts.

Tip: Make sure your documents are clear and readable, and that the details match the information provided in your CardUp account. This will help us process your payment without delays.

What if I don't have one of these documents?

No worries. If you don't have one of the documents listed above, you can provide another official document with the same or similar information.

For example:

  • Company bank account: A bank statement, bank letter or other official bank document showing your company and account details.

  • Payroll details : Payroll register, salary report or other official payroll report showing employee names and salary amounts.

  • CPF details: Another official CPF document showing the relevant contribution information.

Please note: Alternative documents are subject to CardUp's review and may not be accepted if they do not contain sufficient information for verification.

Document examples

For reference, you can view examples of the documents required:

  • Company Bank Account Statement

Bank_Statement_payrolldoc.png
  • Payroll System

Screen_Shot_2018-01-31_at_4.19.08_PM.png
Screen_Shot_2018-01-31_at_4.21.25_PM.png
  • CPF Payment Record

Screen_Shot_2018-03-06_at_5.22.28_PM.png
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