Important:
Do not delete any existing credit card linked to any active payment, as your payment will be automatically cancelled by system.
You won't be able to delete/edit credit card once your payment is charged or if it's international payment request.
Add a New Credit Card
Steps:
Sign in to your CardUp account.
Go to Pay > Cards in the left menu.
Click "Add Card".
Enter your credit card details and save.
Tip: Make sure your billing address, registered name, CVV/CVC matches your card issuer to avoid payment issues.
Update an Existing Credit Card
Steps:
Go to Pay > Cards.
Click the three dots next to the card you want to update.
Edit your card information and billing address.
To link the updated card to active payments:
Open your Dashboard.
Click the three dots next to a payment.
Select View/Edit and choose the updated card.
Tip: Update cards before the payment charge/taken date to prevent failed transactions.
Delete a Credit Card
Steps:
Go to Pay > Cards.
Select My Stored Cards.
Click Delete next to the card you want to remove.
Tip: Only delete a card if it is no longer linked to active payments. Otherwise, you can substitute a new card to your existing schedule payments. Once updated, then you can perform the account deletion accordingly.