1. What should I do when creating an MCST payment?
When creating an MCST payment, please ensure that you select the correct MCST number and input all relevant payment details accurately.
2. What does it mean if I see the message "MCST already exists"?
If you receive the message "MCST already exists" after selecting your MCST number, it means the MCST has been previously registered but is currently inactive on our platform.
3. How can I proceed if I receive this message?
Please contact our support team at [email protected] and provide the latest MCST invoice related to your payment.
4. What happens after I contact support?
Once we receive your request and supporting invoice, our team will verify the information and reinstate the MCST on our system.
5. What do I do after the MCST has been reinstated?
Once reinstated, you may refer to this guide for step-by-step instructions on how to set up your MCST payment.