Where can I find the latest promo codes for my payments?
To discover the latest offers, please visit our dedicated pricing pages based on your account type:
Personal Users: CardUp Personal Pricing
Business Users: CardUp Business Pricing
Make sure to click the appropriate link for your account type. We encourage you to thoroughly review the respective Terms and Conditions associated with each promo code to understand the eligibility criteria before applying.
Can I use a personal promo code for business payments, or vice versa?
No, the CardUp Personal and Business Accounts are distinct products, and promo codes cannot be interchanged. Personal promo codes are specifically designed for personal-related expenses within a Personal account, while business promo codes are exclusively for use in Business accounts. Ensure you apply the correct promo code based on your account type.
I am unable to apply the promo code. What should I do?
If you are having trouble applying a promo code, it may indicate that you do not meet the specific conditions outlined in the Terms and Conditions. All promo codes undergo thorough testing before being released, so if you encounter any issues, it is likely that your payment setup does not qualify for the promotion. We recommend reviewing the relevant T&Cs to confirm your eligibility.
I believe I meet all the conditions. What can I do next?
If you are confident that you meet all the conditions for the promo code but are still unable to apply it, please reach out to our Customer Experience Team at [email protected]. To expedite the resolution process, kindly provide the following details in your email:
Payment type (e.g., rent, insurance)
Payment amount
Payment date
Credit card name
Promo code you attempted to use
A clear screenshot of the error message (if applicable)
Our team is dedicated to assisting you and will get back to you as soon as possible.