For Helper Salary payments - Use this guide to pay your Helper in 4 simple steps.
Step 1
Select the payment type - Helper Salary. Then add a new recipient with the following helper's details:
Step 2
Helper's name
Employment contract end date (to ensure payments created will not go over the expiry date)
Helper's bank account details
Step 3
To create a payment, we would require the following payment details:
Transaction details: Payment amount, how often to pay, payment arrival date(s)
Card details
Payment plan*: Standard / Next Business Day
Payment reference: To help identify your payment (e.g. your name and month of payment)
*Your card is charged 3 business days before payment arrival date for Standard, and 1 business day before payment arrival date for Next Business Day.
Step 4
To verify your payment, we need your help to upload the following:
Front and back copy of the helper's Work Permit issued by MOM along with a copy of the bank statement or passbook including the helper's bank account details
*Payor name differing from the document is ONLY accepted if the payor is the parent, child, sibling, spouse or partner of the tenant.
Last step
Run through all details to ensure everything is as expected, then create your payment. An OTP will be sent to you for a card verification charge of S$0.50 (auto-refunded in a few days).
The full payment will be charged as per the Payment charged date stated in the last step.
Note: If payments are created on the same business day as the account verification, there may be an additional 1 business day delay on the payment arrival date depending on the time of the day the verification was submitted.
Quick tips
Save time by setting your helper salary payment on repeat
Pay your helper salary easily via a one-time payment
Looking to pay your helper’s levy? Check out this guide.